To make an appointment to meet with Karma Lowe or Jenni Kurosman in the Office of Student Services, or Mia Gantt and Pam Kelly in the Office of Financial Aid, please follow these instructions:

1. Go to the Current Students Web page and click on "Make an Appointment." Or, you may access the scheduling system here.

2. The first time you use the new system, click on the blue link that reads "Click Here to Register."

3. Enter your information on this page. Please note that you must use your full Columbia e-mail address and a four character password (any combination of letters and numbers). When finished, click on "Continue" and you will be taken to your Control Panel.


LOG IN TO MAKE AN APPOINTMENT
At the Log-in page, enter your e-mail address and password. Then, click the "Log In" button and you will proceed directly to the scheduling page of the online scheduler.

To make a new reservation...

1. Click on the white space below the time that you want to reserve and across from the person with whom you'd like to meet. Once you do this, a "New Reservation Form" will appear.

2. Fill out the form and choose your Start Time and End Time. Verify the information, and then click "Save" at bottom of the screen.

3. Your appointment has now been reserved. You will receive a confirmation e-mail immediately as well as a reminder e-mail shortly before your scheduled appointment time.

To cancel or modify an existing reservation…

1. After logging in to the scheduling application, click on the "My Control Panel" link near the top left of the screen.

2. Your current appointments are listed near the top of the screen. Click "Modify" or "Delete" to the right of the appointment that you want to modify or delete. Then, follow the onscreen instructions to complete your change.


CANCELLATION POLICIES
In order to ensure that students have adequate access to the Office of Student Services staff, the scheduling system includes two restrictions:

1. a limit of three cancellations within 8 hours of a scheduled appointment
2. a limit of three no- shows.

Once either three such cancellations or three no-shows occurs, all future appointments the student has made for the semester will be canceled and s/he will be restricted to seeing Student Services staff only on a walk-in basis for the remainder of the semester.