Ward Whitt - Stochastic Fluid Networks

Stochastic Fluid Networks

A Tandem Fluid Network with Lévy Input. Queueing and Related Models, I. Basawa and U. N. Bhat eds., Oxford University Press, 1992, pp. 112-128. [published PDF]
Tail Probabilities with Statistical Multiplexing and Effective Bandwidths in Multiclass Queues. Telecommunication Systems, vol. 2, 1993, pp. 71-107. [published PDF]
Stability and Structural Properties of Stochastic Fluid Networks. Journal of Applied Probability, vol. 33, 1996, pp. 1169-1180 (with Offer Kella). [PostScript] [PDF]
Long-Tail Buffer-Content Distributions in Broadband Networks. Performance Evaluation, Vol. 30, 1997, pp. 177-190 (with Gagan L. Choudhury). [PostScript] [PDF]
Linear Stochastic Fluid Networks. Journal of Applied Probability, vol. 36, No. 1, March 1999, pp. 244-260 (with Offer Kella). [PostScript] [PDF]
Workload Bounds in Fluid Models with Priorities. Performance Evaluation, vol. 41, 2000, pp. 249-267 (with Arthur W. Berger). [PostScript] [PDF]
Limits for Cumulative Input Processes to Queues. Probability in the Engineering and Information Sciences, vol. 14, 2000, pp. 123-150. [PostScript] [PDF]
The Reflection Map with Discontinuities. Mathematics of Operations Research, vol. 26, No. 3, 2001, pp. 447-484. [PostScript] [PDF]
BOOK: Stochastic-Process Limits, published by Springer in 2002 (602 pages).
Internet Supplement to the Book, published by Springer in 2002 (602 pages).
Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments. Management Science, vol. 50, No. 10, October 2004, pp. 1449-1461. [PDF] [published PDF]
Fluid Models for Many-Server Queues with Abandonments. Operations Research, forthcoming. [PDF]
Two Fluid Approximations for Multi-Server Queues with Abandonments. Operations Research Letters, vol. 33, 2005, pp. 363-372. [PDF][published PDF]
Staffing a Call Center with Uncertain Arrival Rate and Absenteeism. [PDF] Production and Operations Management, forthcoming.
The Impact of Delay Announcements in Many-Server Queues with Abandonment. working paper, 2005. Submitted to Management Science. (with Mor Armony and Nahum Shimkin). [PDF]
The Impact of Delay Announcements in Many-Server Queues with Abandonment: Supplementary Material. working paper, 2005. Supporting material for paper with same title. (with Mor Armony and Nahum Shimkin). [PDF]
A Multi-Class Fluid Model for a Contact Center with Skill-Based Routing. International Journal of Electronics and Communications (AEU), forthcoming. [published PDF (galleys)].